supebaji's Privacy Policy

1 Introduction and Purpose

supebaji is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") applies to the use of supebaji's website supebaji.lat and its related services.

The main purpose of this policy is to clearly inform you about what kind of information we collect, why we collect it, how we store it, and what steps we take to protect your data. By using our services, you are considered to have given your consent to the terms described in this privacy policy.

2 Information We Collect

When registering and using services on supebaji, we may collect the following types of information:

2.1 Personal Identity Information

• Full name and date of birth
• National ID card or passport number (for identity verification)
• Email address
• Home address
• Mobile number (for transaction verification)

2.2 Financial Information

• bKash, Nagad, Rocket, Upay, or bank account details (for transaction processing only)
• Deposit and withdrawal history
• Transaction amounts and timestamps

2.3 Technical Information

• IP address and device information
• Browser type and version
• Operating system information
• Cookie and session data
• Website usage patterns and duration

2.4 Gaming Activity Information

• Play history and preferences
• Bonus and promotion usage records
• Account login times and locations

3 Purpose of Data Collection

supebaji collects and uses your information for the following legitimate purposes:

3.1 Account Management

We use your identity information to create, verify, and securely manage your account. Through age verification, we ensure that only users aged 21 or above can access our services.

3.2 Processing Transactions

Financial information is used to complete deposit (minimum ৳300) and withdrawal (minimum ৳800) processes and to ensure transaction security.

3.3 Providing Customer Support

Your account and transaction information is used to enable our 24/7 live chat support team to assist you effectively.

3.4 Security and Fraud Prevention

Technical information is analyzed to prevent unauthorized account access, fraudulent activity, and money laundering.

3.5 Ensuring Responsible Gaming

By analyzing gaming activity data, we are able to identify potentially addictive behavior in users and provide timely support.

3.6 Service Improvement

Usage data is used to further improve our platform experience, add new games and features, and provide a customized experience based on user preferences.

4 Data Storage and Security

supebaji adopts industry-standard technical and administrative measures to ensure the security of your information.

4.1 Encryption Technology

Our entire platform is secured with SSL (Secure Sockets Layer) encryption. All data transmitted from your browser to our servers is transferred in encrypted form, making it impossible for third parties to read or alter it.

4.2 Server Security

Our servers are protected by advanced firewalls and intrusion detection systems. Only authorized personnel can access users' sensitive information.

4.3 Password Protection

Your account password is never stored directly — only an encrypted version is kept using advanced hashing algorithms.

4.4 Data Retention Period

We retain your information for as long as your account is active and for as long as legally required. Financial transaction records are retained for the required period even after account closure.

5 Sharing Information with Third Parties

supebaji never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Payment Processors

Only the necessary financial information is shared with the relevant payment providers to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer.

5.2 Technology Service Providers

Gaming software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and Ezugi may receive limited technical information to operate their games.

5.3 Legal Obligations

If providing information is required by court order, government directive, or applicable law, we are obligated to supply the necessary information to legal authorities.

5.4 Fraud Prevention

Information assistance may be provided to relevant authorities in cases involving investigation of unauthorized activity, fraud, or cybercrime.

6 Cookie Policy

supebaji uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser.

6.1 Essential Cookies

These cookies are essential for the basic functioning of the website. They are used to maintain login sessions, carry out security verification, and save form data.

6.2 Functional Cookies

These cookies are used to remember your preferences, language settings, and usage patterns, making your experience more convenient.

6.3 Analytics Cookies

Analytics cookies are used to understand website usage patterns, which helps us improve our services. This information is analyzed in aggregate and cannot be used to identify any individual.

7 User Rights

Every registered user on supebaji enjoys the following rights regarding their personal information:

7.1 Right to Access Information

You can contact us at any time to find out what information we hold about you.

7.2 Right to Correct Information

If any information in your account is incorrect or incomplete, you can request that it be corrected.

7.3 Right to Opt Out of Marketing Communications

If you do not wish to receive our promotional emails or notifications, you have the option to unsubscribe at any time.

7.4 Right to Close Account

You may close your supebaji account at any time. However, legally required records will be retained for the specified period.

7.5 Right to File a Complaint

You can submit any complaint related to a breach of this privacy policy directly to us.

8 Protection of Children and Minors

supebaji strictly prohibits anyone under the age of 21 from using their platform. Under our privacy policy:

• We do not knowingly collect or store information from any person under the age of 21.
• Age is verified at the time of registration and identity documents may be requested if needed.
• If an account belonging to a minor is identified, it will be closed immediately and the related information will be deleted.
• If a parent or guardian believes their child has used our platform, please contact us immediately.

9 International Data Transfers

As supebaji is an international gaming platform, your information may be stored or processed on servers located outside Bangladesh. In such cases:

• We ensure that international data transfers are carried out in compliance with internationally recognized data protection standards.
• Third-party server providers storing data adhere to security measures consistent with our privacy policy.
• SSL encryption remains active for all international data transfers as well.

10 Policy Changes

supebaji may update this privacy policy from time to time. For any significant changes:

• The date of the change will be reflected in the "Last Updated" section at the top of this page.
• For significant changes, registered users may be notified by email.
• Continued use of the platform after any changes will be considered as your agreement to the updated policy.
• We recommend reviewing this page regularly.

11 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us: